Publications & Reviews

Report: Fair Work for All? A review of employment practices in the Scottish hospitality industry

Fair Work For All?Fair Work For All?Authors: Anastasios Hadjisolomou, Irma Booyens, Dennis Nickson, Tayler Cunningham, Tom Baum

PDF, 31 pages

The Strathclyde Business School report surveyed 300 workers in Scotland's hospitality sector and found that 95% experienced abuse from customers, owners and managers during the pandemic, while a third are working without a contract. The report's recommendations include creating regulations and systems for pay rises, setting up management training programmes around harassment, and encouraging partnership agreements between employers and employee representatives. Co-author Dr Anastasios Hadjisolomou, pointed out that long-standing employment issues and unfair work in hospitality were exacerbated by the pandemic.

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