Passionate travel and tourism expert * People developer * Translating strategy into action * Europe & Southeast AsiaSeasoned manager in hospitality and tourism with working experience across Europe and Southeast Asia:
Main expertise and skills in tourism operations and management, strategic staff development, customer service, change management.
I am looking for colaborations and projects in tourism, with a focus on sustainability and community tourism
Work Experience
I have 15 years of experience in divers hotel management positions across Europe ( Germany, Belgium, France) and 2 years experience in tour operation management in Southeast Asia ( Thailand, Myanmar,Vietnam)
The key expertise, that I have gained are:
General management in hospitality and tour operations
Strategic staff management, as well as training and development
Customer service and satisfaction
Product development and improvement
Coaching and mentoring
Partnership with community stakeholders and different suppliers
Sales strategy setting and collaboration with DMC and local agents
Services Offered
I offer tailor-made support:
- Sustainable practices
- Strategic staff management
- Process and change management
- Product analysis and customer experience
Have a look at my website for more information: www.cocreatingtourism.com
