London, UK - Tourism Concern have launched a new report on the impacts of All-inclusive Hotels on working conditions and labour rights in Kenya, Tenerife & Barbados.
The research, which was supported by the International Union of Food, Agricultural, Hotel, Restaurant, Catering, Tobacco and Allied Workers' Associations (IUF) was undertaken in order to better understand more fully how the all-inclusive model of tourism impacts upon the rights of hotel workers. We undertook field work in three popular holiday destinations (Barbados, Kenya and Tenerife) in order to generate new evidence and understanding about how the all-inclusive holiday model impacts upon pay, working conditions and labour rights of hotel employees in the selected destinations, including comparison with those in other types of hotel.
The research found that:
- Workers in all-inclusive hotels were more likely to be on short term contracts which offer fewer benefits and less job security.
- Prolonged contact with guests is more likely in all-inclusives, which can be stressful.
- Al-inclusive hotel staff also received significantly less in tips.
- Staff in all types of hotel are faced with low wages and a range of unfavorable working conditions, from working hours which disrupt home life through to stress and exposure to risk.
Despite these problems, some progress has been made since Tourism Concern's published research in 2004: 'Labour standards, social responsibility and tourism'. This has come about in part as a consequence of collective bargaining, social dialogue and the enforcement of appropriate legislation, including the adoption of international labour standards. Barbados in particular demonstrated a model of social dialogue that appears to have had favourable results and is respected by many of the staff who we interviewed.
For more details visit http://www.tourismconcern.org.uk/index.php?page=news/333/61/All-Inclusive-Report-Launched.html